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We call our vision Excellence in Flight,meaning that we pursue excellence in all we do. To shine in the global airline industry, an airline must offer something more than adequate service and good routes. It must provide memorable service that exceeds expectations. We call it Service Excellence and that’s one of Korean Air’s primary focuses. You’ll see the difference in our planes, cabin service and attitude. Korean Air also is pledged to continue our initiatives for Operational Excellence , started several years ago that ensure we are operating at or exceeding international standards. And our Innovative Excellence programs, including our management’s mini-MBA curriculum, will help us keep on top technologically and energize our workforce. Korean Air’s extensive route structure spans the world with one of the industry’s youngest fleets. Every year, the airline makes considerable investments to modernize its fleet with the goal of using only five aircraft types by 2009. Fleet simplification and modernization eventually will reduce operating costs, improve operational efficiency and make us a stronger airline. Our newest international routes-especially those in China and Southeast Asia-are establishing our foundation for future growth. China is a very strong market for Korean Air and we’re proud to say that we serve more than a dozen destinations on almost 80 flights a week including the business centers of Hong Kong, Shanghai and Beijing. Overall, Korean Air flies to 86 cities in 30 countries. Equally important is our membership in SkyTeam, our airline alliance that includes Delta Air Lines, Air France, Aeromexico, Czech Airlines and Alitalia. SkyTeam allows Korean Air customers to take advantage of SkyTeam hubs and benefits on more than 8,000 flights to 500 cities in 114 countries around the world. SkyTeam is the world’s only "customer-focused" airline alliance, and customer satisfaction is more than a word, it’s a philosophy at Korean Air. This philosophy has attracted international attention. For example, Business Traveler magazine has consistently honored us for having one of the best wine cellar’s in the sky. Our meals have won international awards, and our catering kitchens are always looking at new menu ideas to please our passengers. Meanwhile, our cabin crews in all sections of the plane are trained meticulously to attend to our travelers’ needs. Travelers and critics alike have praised Korean Air sleeper seat service to the U.S. and Europe. This premium class service features full-flat sleeper seats that are almost two feet wide and recline 180 degrees. Passengers are provided exquisite traditional Korean or western meals; Dom Perignon champagne is standard. When they are ready for sleep, passengers are offered custom KAL pajamas that they’re welcomed to take home. At the same time, our cargo operation continues to grow and impress enough so that Air Transport World named us its 2003 Cargo Airline of the Year, an international honor. We operate one of the world’s largest freighter fleets and for the past decade have been ranked one of the world’s the top cargo carriers. We’re constantly introducing more products to better serve our cargo customers. For example, we’ve got a service called SkyBridge to make it easier and more expedient to ship products and goods to China, using a coordinated logistics system on land, sea and air. SkyBridge uses our parent company Hanjin’s resources for shipping and trucking. This one-stop service saves time and money, especially for shipments to and from the U.S. Korean Air is the only commercial airline in the world with a passenger, cargo and aerospace division. Korean Air’s aerospace division started South Korea’s aircraft manufacturing industry in 1976. As a pioneer in this field, the aerospace division has, over the past 27 years, successfully produced such military aircraft as 500MD helicopters, F-5E/F fighters, UH-60 mid-size helicopters as well as supplied parts to leaders in the field such as Boeing Co. and Airbus Industrie. Korean Air’s award-winning maintenance and engineering division has created a culture that nurtures technical excellence, efficiency, productivity and safety. Korean Air provides maintenance support for foreign airlines operating through Incheon including Ansett, Air France, British Airways, Air Canada, Lufthansa, Singapore. Korean Air will become a great global leader largely through the dedication of our 15,000+ employees and their ability to adapt to a changing business environment. Our employees are enthusiastic and are building plans to reach and exceed their goals.