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Since Iberia began scheduled services, in December of 1927, more than 550 million people have flown with the airline, situating this company among the five largest European ones, and making Iberia the unrivalled leader on routes connecting Spain with the rest of Europe, and Europe with Latin America. It is one of the most profitable airline in Europe. In this period Iberia has been a pioneer in launching innovative products and services. In 1946 it became the first European airline to fly to South America, and in 1974 it launched Europe’s first walk-on shuttle service, linking Madrid and Barcelona. That same year it established the "Serviberia" telephone information service, the precursor of today’s popular call centers, as well as the "Red Jackets", uniformed ground staff with the mission of providing special service to customers and to resolve any problems that might arise. In 1991 Iberia set up Europe’s first international airline Frequent-Flyer program, Iberia Plus, and in 1996 the airline launched the iberia.com website, which is still the Spanish leader in online sales. Later on, the E-ticket, auto check - in machines or the "Puente Aéreo" credit card were introduced by Iberia to improve its service to the customers. The year 2001 was a watershed year for Iberia, when privatization was completed and Iberia shares were listed on stock exchanges. Thus Spain?s flag carrier, which was a public sector enterprise for most of its history, regained its earlier status as a private company. Today, Iberia is more than an airline. It is an international transportation group, operating in 40 countries, employing more than 25,000 people. The Iberia Group encompasses one franchise carrier, Iberia Regional/Air Nostrum. In addition to transporting passengers and freight, Iberia carries out many related activities, such as aircraft maintenance, handling in airports and IT systems. Iberia is a member of the prestigious oneworld airline alliance. Today Iberia Group airlines fly to 100 destinations in 40 countries. Via code-sharing agreements with other carriers, it offers flights to other additional 69 destinations in 28 countries. With a fleet of more than 200 aircraft, it operates about 1,000 flights each day. In 2003, Iberia carried 29,2 million passengers (*) and 213,459 tonnes of freight. In addition, Iberia is one of the world’s most highly-qualified aircraft maintenance companies, servicing its own fleet and those of another 48 companies, including some leading European airlines. Iberia is the leading supplier of handling services (assistance to aircraft and passengers) at all Spanish airports, its airline clients number more than 200. Iberia is also a founding partner in the world?s leading computerized air ticket reservation system, Amadeus, in which it holds an 18.28% stake. Iberia supplies express parcel shipment services through Cacesa.